FAQs: Tech support
All your questions about the way we offer tech and user support answered.
How can I ask for tech support?
Our main communication channel for paying Subscribers is support.cloud68.co. On-boarded Subscri...
Using support.cloud68.co
We offer technical support to our Subscribers based on the packages they have. Starter packages:...
What are your support days and hours?
Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone....
Scheduled maintenance
For scheduled maintenance to your instance the main contact person responsible for the Subscripti...
Service not available
In case of unplanned disruption of service we will notify our Subscribers using the following met...