# Things to keep in mind for the best experience

Below are some things that will make your experience of using BigBlueButton:

- Make sure to use headphones in order to avoid echo.
- When you are joining a call with low speed internet, we advise you to either use a camera with the 'low res' setting', or not using it at all.
- Please mute when you are not speaking.

In case you are a Cloud68.co Subscriber, [contact](https://docs.cloud68.co/books/tech-support-faqs/page/how-can-i-ask-for-tech-support) our support team – we are happy to help.