Using support.cloud68.co

We offer technical support to our Subscribers based on the packages they have. 
 Starter packages: standard support 
 Medium+ packages: priority support 
 Who has access to your support system? 
 If you are a subscriber of ours you can access our support system by requesting a username and a password at support (a) cloud68.co. 
 If you have a username and a password 
 In this case visit support.cloud68.co and get access with your credentials. 
 When do you offer support? 
 Our support team is active from Monday to Friday from 9.00 - 17.00 CEST . 
 Filtering tickets in Zammad. 
 Tickets in Zammad can be in different states, Open, Closed, Pending Reminder, Pending Closed. When the number of tickets increases, it gets a little messy, but there is a solution to this. On the top bar in Zammad there are a few buttons that can help.  By Clicking the State button, it arranges the tickets according to their status. 
 Example:                        
 You can also use the Created at button to arrange the tickets according to their creation time:  
   Example:                            
 You can also check the recently viewed tickets by clicking on your profile in the bottom left corner.  Example: