What are your support days and hours?

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone.

Tech support during weekends

During weekends and official holidays, only high priority and downtime-related support tickets are handled. 

Official holidays and unavailability

Below are the days that our team is not expected to offer tech and user support, except in high priority situations:

Our team members monitor our and your infrastructure around the clock including weekends and official holidays to make sure everything is up and running and most importantly secure.

Revision #9
Created 27 July 2021 08:20:25 by Redon Skikuli
Updated 31 May 2023 13:20:05 by Redon Skikuli