Scheduled maintenance & software updates

For scheduled maintenance to your instance the main contact person responsible for the Subscription package will be notified by email (at least). We usually work on planned instance updates on weekends (Saturday to be more specific), unless there is a request from one of our Subscribers to act differently.

In certain cases and where applicable we will make sure to also add a notification notice (see below) for the day and time that the scheduled maintenance will be implemented.