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27 total results found

Public Docs

Includes FAQs. server specs and in general everything that you want to ask us and the answer is n...

Public: Instances Server Specs

Public documentation with a description of the specs for all the instances we provide.

FAQs: general info

Our answers to frequently asked questions

How to guides

Guides on to use better the instances we provide.

FAQs: On-demand services

Documentation on our approach on on demand requests

FAQs: Tech support

All your questions about the way we offer tech and user support answered.

Cloud68.co billing system

How to guides

Guide on how to better us our billing system. This guide will be mostly used by our subscribers.

Starter Packages Server Specs

Public: Instances Server Specs

Instance vCPU RAM attendize, discourse, funkwhale, invoiceninja, matomo, mattermost, media...

Medium+ packages Server Specs

Public: Instances Server Specs

The Medium+ instances have the Starter specs by default, but the servers will be upgraded to ...

On-demand Server Specs

Public: Instances Server Specs

[more info will be added soon]  

General FAQS

FAQs: general info

Why do you offer only Open Source licenses? We assume that you already know the answer to that s...

Questions about Instances

FAQs: general info

What is the list of instances you offer? The number and the variety of instances we offer are gr...

Legal

FAQs: general info

Terms of Service are important to me, where can I find them? We take transparency for the way we...

Protect yourself please

FAQs: general info

How do I recognize phishing emails? Phishing is defined as the fraudulent attempt to obtain sens...

Server location(s)

Public: Instances Server Specs

At the moment we explain everything about the location of the data centers where your data is hos...

Collabora and/or OnlyOffice

FAQs: general info

Depending on your package (Starter or Medium+) we provide Nextcloud instances with one of the two...

Changing your Subscriber data

How to guides Cloud68.co billing system

Context When you become a Cloud68.co Subscriber we provide you with your dedicated page on our b...

Custom Managed Instances

FAQs: On-demand services

We provide various open source software instances (full list here: https://cloud68.co/instances) ...

Training services

FAQs: On-demand services

Small and medium organizations are always in need of training services, especially when it comes ...

Consultancy on open source infrastructure

FAQs: On-demand services

Our official price ffor services related to open source infrastructure and consulting is: 45Eur/h...

Request an instance

FAQs: On-demand services

If you are interested in an instance that is not listed in our website (full list here: https://c...

How to use support.cloud68.co

How to guides

We offer technical support to our Subscribers based on the packages they have. Starter packages:...

How can I ask for tech support?

FAQs: Tech support

Our main communication channel for paying Subscribers is support.cloud68.co. On-boarded Subscrib...

What are your support days and hours?

FAQs: Tech support

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone....

Scheduled maintenance

FAQs: Tech support

For scheduled maintenance to your instance the main contact person responsible for the Subscripti...

Service not available

FAQs: Tech support

In case of unplanned disruption of service we will notify our Subscribers using the following met...

About docs.cloud68.co

FAQs: general info

Our public /Docs documentation aims to help you get to know how we offer our services and to guid...