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Matrix Chat is committed to user privacy and data security. End-to-end encryption ensures that conversations are kept private and secure. Our managed hosting ensures that the latest encryption methods are employed to maintain the integrity and confidentiality ...

Connectivity Problems: Sometimes users might experience connection difficulties, often solved by checking the network configuration. Integration Failures: Misconfiguration can lead to issues in integrating with other platforms. Update Delays: Unexpected de...

For information about the way we handle software updates, please visit https://docs.cloud68.co/books/faqs-tech-support/page/scheduled-maintenance-software-updates.

Through our years of experience, we have learned that by honing in on our core competencies and maintaining a laser focus on one field, we are better equipped to provide exceptional service to our subscribers. Although this may mean that we generate less reven...

As a managed WordPress hosting provider, we take care of all aspects of your WordPress installation including WordPress software updates, hosting, backups, and support. However, please note that we do not update the plugins on the WordPress instances we provid...

For information about the way we handle software updates, please visit https://docs.cloud68.co/books/faqs-tech-support/page/scheduled-maintenance-software-updates.

For information about the way we handle software updates, please visit https://docs.cloud68.co/books/faqs-tech-support/page/scheduled-maintenance-software-updates.

For information about the way we handle software updates, please visit https://docs.cloud68.co/books/faqs-tech-support/page/scheduled-maintenance-software-updates.

Regrettably, you cannot. The domain name of your Mastodon instance plays a crucial role in its operation within the network. Altering it would disrupt its federation.

At the moment, we don't have any significant issue reported from our Subscribers using our support portal.