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In case of unplanned disruption of service, we will inform our Subscribers using the following methods: email directed to the main contact person responsible for the Subscription; a blog post here https://cloud68.co/blog (applies to major disruptions). We mi...

Our public /Docs documentation aims to help you get to know how we offer our services and to guide you on interacting efficiently with our team. We hope that the content published here will make is easier for you to solve any issues you might have. to In addit...

At the moment we don't have a reseller program due to the operational complexities that this approach creates. We will update this page if case we have news about our approach to resellers.

Currently, we provide our Subscribers with a 15-day trial to all our instances (Partnerships such as ProtonMail or Deflect are not included). If you are happy with the service and decide to proceed with the renewal of the service, you can proceed with a monthl...

Before the trial period ends, you will receive a quote (offer) asking if you would like to upgrade to a paid subscription or not. 1. If you are happy with the service, and you want to upgrade to a paid subscription. You will receive an email with a link to y...

Below you will find the details about our approach to migrating your data to Cloud68.co   Migrating an instance already deployed somewhere else (not in Cloud68.co infrastructure) This is a relatively easy process as long as the data are from the same platfo...

On this page, you can have an overview of how we handle migrations of the instance you have hosted at Cloud68.co to somewhere else. Offboarding When you want to offboard an instance, you need to open a support ticket in support.cloud68.co. Once we receive the ...

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. To change the DNS on your GoDaddy account, please follow these steps: Log in to your...

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. 1. Login into the account where the domain was purchased. 2. Locate the domain which you wish to a...

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. To change the DNS on your Hostiger account, please follow these steps: Log into your Hostinger a...

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. To change the DNS on your Google Domain account, please follow these steps: Log into your Google...

One of the steps needed in order to set up one instance is for the subscriber to add a new DNS record to their domain. What is DNS? The Domain Name System (DNS) is the address book of the Internet. We access information online through domain names, like clou...

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. 1. Log in to your DreamHost Control Panel and click Manage Domains under Domains. 2. Click the D...

Single Sign-On (SSO) is a technology that allows users to log in once and access multiple applications without the need to log in again. Keycloak is the SSO system offered by our company that provides managed hosting services. It simplifies the authentication ...

A server monitoring system is an essential tool for any managed infrastructure and hosting company. Iit allows us to monitor the performance and availability of servers, services, and applications. In today's fast-paced digital environment, downtime or perform...

There are several reasons why a team like ours might choose not to offer domain name services to its customers. One of the primary reasons is the complexity of the domain name system itself, which is governed by the Internet Corporation for Assigned Names and ...

Our services are available worldwide, but certain limitations apply due to international sanctions, legal obligations, and internal policies. This does not mean that we agree or don't agree with these sanctions, but it means that given our current legal setup ...

Welcome to the open source side and thank you for choosing our services. We're thrilled to have you on board. Below is a step-by-step guide to help you navigate through our onboarding process: 1. Choose Your Instance:   - Visit the instance page of your prefer...