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What are your support days and hours?

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone.

Official holidays and unavailability


Below are the days that our team is not expected to offer tech support, except in high priority situations:

  • January 1st
  • January 2nd
  • March 14th
  • May 1st
  • August 15th
  • November 28th
  • December 24th
  • December 25th
  • December 31st

Important note: this dates refer only to daily operations. Our team monitors our and your infrastructure around the clock to make sure everything is up and running and most importantly secure.