What are your support days and hours?
Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone.
Official holidays and unavailability
Below are the days that our team is not expected to offer tech support, except in high priority situations:
- January 1st
- January 2nd
- March 14th
- May 1st
- August 15th
- November 28th
- December 24th
- December 25th
- December 31st
Important note: this dates refer only to daily operations. Our team monitors our and your infrastructure around the clock to make sure everything is up and running and most importantly secure.