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Matrix Chat is an open standard for real-time communication. It provides interoperable, decentralized, and secure communication across various platforms. Our hosting service ensures that users can easily utilize Matrix Chat without the technical complexities. By understanding Matrix Chat's features and common issues, our hosting service ensures an optimal and secure communication experience for users across different platforms.

This page is work in progress and is expected to be improved further.


For comprehensive user guidance, please refer to the official user guide from Matrix.

Software update frequency

For information about the way we handle software updates, please visit our page on scheduled maintenance and software updates.

Integration with other platforms

Matrix Chat can seamlessly integrate with numerous platforms and services. Our hosting offers integrations with popular tools such as Slack, Telegram, IRC, and more, providing a unified communication experience.

Data encryption

Matrix Chat is committed to user privacy and data security. End-to-end encryption ensures that conversations are kept private and secure. Our managed hosting ensures that the latest encryption methods are employed to maintain the integrity and confidentiality of data.

Common issues

  • Connectivity Problems: Sometimes users might experience connection difficulties, often solved by checking the network configuration.
  • Integration Failures: Misconfiguration can lead to issues in integrating with other platforms.
  • Update Delays: Unexpected delays in software updates might occur; please refer to the software update frequency section for our schedule.
  • Encryption Errors: Misconfiguration in encryption settings might cause message delivery failures. Our support team is always available to assist with such concerns.

For more details or assistance with any of these issues, please contact our support team.