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How to add a new DNS record to your Google Domains account

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here.

To change the DNS on your Google Domain account, please follow these steps:

  1. Log into your Google Domains account (if you are not logged in already).

  2. Once you have logged in, you should see your domain name/s under the My Domains Section → click Manage.

  3. On the left-hand side, you should see the option to manage your DNS settings → Click on DNS in the left-hand menu.

  4. In the DNS section, scroll down to the Custom resource records section. Here, you can add and/or edit your DNS records.

  5. To add a new record, you will need to type in the fields the details that we will/have provided on the email. In most cases you will use a subdomain for your instance (e.x for this case you will need to type chat on the first field, select CNAME from the record type, set a TTL of 1H and last field you will paste the details we have provided (e.x

  6. Click save.

    Once these settings have been saved, you have successfully changed the DNS records for your domain. These changes may take 1 - 4 hours to propagate throughout the web.
    You can use this website * to check the propagation of your newly added DNS record. Please be careful to select the appropriate record type.

* we are not affiliated with this site, feel free to use any other site.