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How to add a new DNS record to your GoDaddy account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new ...

Updated 1 week ago by Gerjan Lleshaj

Mastodon

Instances (FAQs)

Mastodon is an open-source, decentralized social networking platform designed to give users more ...

Updated 1 month ago by Redon Skikuli

Matrix

Instances (FAQs)

Matrix Chat is an open standard for real-time communication. It provides interoperable, decentral...

Updated 1 month ago by Redon Skikuli

What are your support days and hours?

Tech support (FAQs)

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone....

Updated 3 months ago by Redon Skikuli

Offering domain name management

Domain names

There are several reasons why a team like ours might choose not to offer domain name services to ...

Updated 4 months ago by Redon Skikuli

EU list of non-cooperative jurisdictions for tax purposes

Billing practices

Read this if you or your company are a tax resident in one of the countries that are in the EU li...

Updated 5 months ago by Redon Skikuli

Service not available

Tech support (FAQs)

In case of unplanned disruption of service, we will try to inform our Subscribers using the follo...

Updated 6 months ago by Redon Skikuli

GitLab

Instances (FAQs)

GitLab is an open source code repository and collaborative software development platform fo...

Updated 6 months ago by Redon Skikuli

Consultancy on open source infrastructure

On-demand services

Our official price for services related to open source infrastructure and consulting is: 75Eur/ho...

Updated 6 months ago by Redon Skikuli

BigBlueButton

Instances (FAQs)

About the software BigBlueButton is an open-source platform created by a community of dedicated ...

Updated 6 months ago by Redon Skikuli

Time needed for a new deployment

On-demand services

To proceed with the deployment of your on-demand instance, make sure that you have filled in the ...

Updated 6 months ago by Redon Skikuli

Monitoring our infrastructure with Zabbix

A server monitoring system is an essential tool for any managed infrastructure and hosting compan...

Updated 6 months ago by Redon Skikuli

Pixelfed

Instances (FAQs)

About the software Pixelfed is a photo sharing and blogging platform and the Fediverse's replace...

Updated 6 months ago by Redon Skikuli

General documentation on our SSO system

Single Sign On (SSO)

Single Sign-On (SSO) is a technology that allows users to log in once and access multiple applica...

Updated 6 months ago by Gerjan Lleshaj

Training services

On-demand services

Small and medium organizations are always in need of training services, especially when it comes ...

Updated 6 months ago by Redon Skikuli

WordPress

Instances (FAQs)

About the software WordPress is a free and open-source content management system (CMS) written i...

Updated 6 months ago by Redon Skikuli

Refunding procedure

Billing practices

Currently, we provide our Subscribers with a 15-day trial to all our instances (Partnerships such...

Updated 7 months ago by Redon Skikuli

Mautic

Instances (FAQs)

Some things that might help you while using your Mautic instance. Software update frequency For...

Updated 7 months ago by Redon Skikuli

Bookstack

Instances (FAQs)

BookStack is the ideal platform for your knowledge base and for storing and organizing informatio...

Updated 7 months ago by Redon Skikuli

Scheduled maintenance & software updates

Tech support (FAQs)

In this page, we explain our approach on instance updates from the actual version you are using t...

Updated 7 months ago by Redon Skikuli