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VAT or not

Billing practices

VAT might apply in some cases and not apply in other situations depending on the legal setup of y...

Updated 1 month ago by Silva Arapi

Medium+ packages Server Specs

Server Specs

The Medium+ instances have the Starter specs by default, but the servers will be upgraded to th...

Updated 4 months ago by Redon Skikuli

Starter Packages Server Specs

Server Specs

Instance vCPU RAM Discourse, funkwhale, invoiceninja, matomo, mattermost, mediawiki,...

Updated 4 months ago by Redon Skikuli

How to add a new DNS record to your GoDaddy account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new ...

Updated 7 months ago by Gerjan Lleshaj

Mastodon

Instances (FAQs)

Mastodon is an open-source, decentralized social networking platform designed to give users more ...

Updated 7 months ago by Redon Skikuli

Matrix

Instances (FAQs)

Matrix Chat is an open standard for real-time communication. It provides interoperable, decentral...

Updated 8 months ago by Redon Skikuli

What are your support days and hours?

Tech support (FAQs)

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone....

Updated 10 months ago by Redon Skikuli

Offering domain name management

Domain names

There are several reasons why a team like ours might choose not to offer domain name services to ...

Updated 11 months ago by Redon Skikuli

EU list of non-cooperative jurisdictions for tax purposes

Billing practices

Read this if you or your company are a tax resident in one of the countries that are in the EU li...

Updated 11 months ago by Redon Skikuli

Service not available

Tech support (FAQs)

In case of unplanned disruption of service, we will try to inform our Subscribers using the follo...

Updated 1 year ago by Redon Skikuli

GitLab

Instances (FAQs)

GitLab is an open source code repository and collaborative software development platform fo...

Updated 1 year ago by Redon Skikuli

Consultancy on open source infrastructure

On-demand services

Our official price for services related to open source infrastructure and consulting is: 75Eur/ho...

Updated 1 year ago by Redon Skikuli

BigBlueButton

Instances (FAQs)

About the software BigBlueButton is an open-source platform created by a community of dedicated ...

Updated 1 year ago by Redon Skikuli

Time needed for a new deployment

On-demand services

To proceed with the deployment of your on-demand instance, make sure that you have filled in the ...

Updated 1 year ago by Redon Skikuli

Monitoring our infrastructure with Zabbix

A server monitoring system is an essential tool for any managed infrastructure and hosting compan...

Updated 1 year ago by Redon Skikuli

Pixelfed

Instances (FAQs)

About the software Pixelfed is a photo sharing and blogging platform and the Fediverse's replace...

Updated 1 year ago by Redon Skikuli

General documentation on our SSO system

Single Sign On (SSO)

Single Sign-On (SSO) is a technology that allows users to log in once and access multiple applica...

Updated 1 year ago by Gerjan Lleshaj

Training services

On-demand services

Small and medium organizations are always in need of training services, especially when it comes ...

Updated 1 year ago by Redon Skikuli

WordPress

Instances (FAQs)

About the software WordPress is a free and open-source content management system (CMS) written i...

Updated 1 year ago by Redon Skikuli

Refunding procedure

Billing practices

Currently, we provide our Subscribers with a 15-day trial to all our instances (Partnerships such...

Updated 1 year ago by Redon Skikuli