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What are your support days and hours?

Tech support (FAQs)

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone....

Updated 21 hours ago by Redon Skikuli

Nextcloud

Instances (FAQs)

Some things that might help you while using your Nextcloud instance. To learn more about our Next...

Updated 4 days ago by Redon Skikuli

General documentation on our SSO system

Single Sign On (SSO)

Single Sign-On (SSO) is a technology that allows users to log in once and access multiple applica...

Updated 1 month ago by Redon Skikuli

BigBlueButton

Instances (FAQs)

BigBlueButton is an open-source platform created by a community of dedicated developers passionat...

Updated 1 month ago by Redon Skikuli

IPV4 and/or IPV6

Server and other Specs

At this time, our infrastructure officially supports only IPv4. All services, APIs, and hosted re...

Updated 2 months ago by Redon Skikuli

Offering domain name management

Domain names

There are several reasons why a team like ours might choose not to offer domain name services to ...

Updated 2 months ago by Redon Skikuli

Payment methods

Billing practices

We offer several convenient payment options to make it easy for you to pay for our services. Plea...

Updated 2 months ago by Redon Skikuli

Do we accept customers from all countries?

Billing practices

Our services are available worldwide, but certain limitations apply due to international sanction...

Updated 3 months ago by Redon Skikuli

7. Consultancy on Open Source infrastructure

Add-On services

Consultancy on Open Source Infrastructure is a service designed to assist organizations in settin...

Updated 7 months ago by Redon Skikuli

6. User Support

Add-On services

All our Managed Hosting packages include Tech Support, but User Support is considered an Add-On s...

Updated 7 months ago by Redon Skikuli

4. Events (standing by)

Add-On services

'Stand By for Events' is a service designed for teams already using our Managed Hosting services ...

Updated 7 months ago by Redon Skikuli

3. Training services

Add-On services

Training refers to our services designed to help you understand and effectively use the platforms...

Updated 7 months ago by Redon Skikuli

2. Integration(s)

Add-On services

Integrations refer to connecting your existing tools and applications with our Managed Hosting se...

Updated 7 months ago by Redon Skikuli

1. Migration services

Add-On services

Migration refers to transferring your data and settings from one hosting environment to another. ...

Updated 7 months ago by Redon Skikuli

Dedicated Service Agreements (contracts)

Billing practices

We are dedicated to providing reliable, secure, and scalable managed hosting services using open-...

Updated 8 months ago by Redon Skikuli

Reseller program availability

Reseller program?

At the moment we don't have a reseller program due to the operational complexities that this appr...

Updated 8 months ago by Redon Skikuli

Medium+ packages Server Specs

Server and other Specs

Important note: this is not updated! Contact our team for server specs info: https://cloud68.co...

Updated 9 months ago by Gerjan Lleshaj

Starter Packages Server Specs

Server and other Specs

Important note: this is not updated! Contact our team for server specs info: https://cloud68.co/o...

Updated 9 months ago by Gerjan Lleshaj

List of Add-On Services

Add-On services

All our managed hosting packages of the software listed here have their own packages, which we ha...

Updated 1 year ago by Redon Skikuli

5. Exporting and Archiving videos from BigBluebutton

Add-On services

Exporting and archiving videos from BigBlueButton can be a bit complex, especially if you're not ...

Updated 1 year ago by Redon Skikuli