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Scheduled maintenance & software updates

Tech support (FAQs)

In this page, we explain our approach on instance updates from the actual version you are using t...

Updated 3 days ago by Redon Skikuli

Kotahi

Instances (FAQs)

About the software Kotahi is the next generation of open source scholarly publishing platforms. ...

Updated 3 days ago by Redon Skikuli

Proton Mail & Proton VPN

Tech support (FAQs)

visit this page soon for more information.

Updated 1 week ago by Redon Skikuli

About Noire, the project

Supporting FLOSS devs w/ Noire

this page will have more information in Q4 2024.

Updated 2 weeks ago by Redon Skikuli

FAQs

Supporting FLOSS devs w/ Noire

This is an early draft information about the project. Not to be taken into consideration. Below ...

Updated 2 weeks ago by Redon Skikuli

On-demand Server Specs

Server Specs

Important note: this is not updated! Contact our team for server specs info: https://cloud68.co/o...

Updated 4 weeks ago by Redon Skikuli

Medium+ packages Server Specs

Server Specs

Important note: this is not updated! Contact our team for server specs info: https://cloud68.co...

Updated 4 weeks ago by Redon Skikuli

Starter Packages Server Specs

Server Specs

Important note: this is not updated! Contact our team for server specs info: https://cloud68.co/o...

Updated 4 weeks ago by Redon Skikuli

Role vs Name-Based accounts

General info (FAQs)

When managing organizational communication and access, small and medium teams often face the deci...

Updated 1 month ago by Redon Skikuli

How can I ask for tech support?

Tech support (FAQs)

Our main communication channel for paying Subscribers is support.cloud68.co. On-boarded Subscri...

Updated 1 month ago by Redon Skikuli

Handling High Traffic on Your Managed Hosting Instances

Tech support (FAQs)

From time to time, there may be instances where we anticipate a higher load on the infrastructure...

Updated 2 months ago by Redon Skikuli

VAT or not

Billing practices

VAT might apply in some cases and not apply in other situations depending on the legal setup of y...

Updated 4 months ago by Silva Arapi

Off-boarding procedure

Onboarding and Offboarding

We appreciate the time you've spent with us, and we're sorry to see that you decided to offboard ...

Updated 7 months ago by Redon Skikuli

On-boarding procedure

Onboarding and Offboarding

Welcome to the open source side and thank you for choosing our services. We're thrilled to have y...

Updated 7 months ago by Redon Skikuli

How to add a new DNS record to your GoDaddy account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new ...

Updated 10 months ago by Gerjan Lleshaj

Mastodon

Instances (FAQs)

Mastodon is an open-source, decentralized social networking platform designed to give users more ...

Updated 11 months ago by Redon Skikuli

Matrix

Instances (FAQs)

Matrix Chat is an open standard for real-time communication. It provides interoperable, decentral...

Updated 11 months ago by Redon Skikuli

What are your support days and hours?

Tech support (FAQs)

Our friendly tech support team is available from Monday to Friday 9.00 - 17.00 CET/CEST timezone....

Updated 1 year ago by Redon Skikuli

Offering domain name management

Domain names

There are several reasons why a team like ours might choose not to offer domain name services to ...

Updated 1 year ago by Redon Skikuli

EU list of non-cooperative jurisdictions for tax purposes

Billing practices

Read this if you or your company are a tax resident in one of the countries that are in the EU li...

Updated 1 year ago by Redon Skikuli