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Custom Managed Instances

On-demand services

We provide various open-source software instances (full list here: https://cloud68.co/instances) ...

Updated 1 year ago by Redon Skikuli

Questions about Instances

General info (FAQs)

What is the list of instances you offer? The number and the variety of instances we offer are gr...

Updated 1 year ago by Redon Skikuli

Approving an offer

Billing practices

Before the trial period ends, you will receive a quote (offer) asking if you would like to upgrad...

Updated 2 years ago by Silva Arapi

Reseller program availability

Reseller program?

At the moment we don't have a reseller program due to the complexities that this approach generat...

Updated 2 years ago by Redon Skikuli

Using support.cloud68.co

Tech support (FAQs)

We offer technical support to our Subscribers based on the packages they have. Starter packages:...

Updated 2 years ago by Sidorela Uku

Legal

General info (FAQs)

Terms of Service are important to me, where can I find them? We take transparency for the way we...

Updated 2 years ago by Sidorela Uku

Protect yourself please

General info (FAQs)

How do I recognize phishing emails? Phishing is defined as the fraudulent attempt to obtain sens...

Updated 2 years ago by Sidorela Uku

Single Sign On

On-demand services

Single sign-on (SSO) is an authentication scheme that allows a user to log in with a single ID an...

Updated 2 years ago by Boris Budini

How can I ask for tech support?

Tech support (FAQs)

Our main communication channel for paying Subscribers is support.cloud68.co. On-boarded Subscri...

Updated 2 years ago by Redon Skikuli

On-demand Server Specs

Server Specs

Interested in having an instance with  something different that our Starter or Medium+ package? F...

Updated 2 years ago by Redon Skikuli

Changing your Subscriber data

Billing practices

Context When you become a Cloud68.co Subscriber we provide you with your dedicated page on our b...

Updated 2 years ago by Redon Skikuli

Server location(s)

Server Specs

At the moment our servers are located in Germany. We explain everything about the location of t...

Updated 2 years ago by Redon Skikuli

General FAQS

General info (FAQs)

Why do you offer only Open Source licenses? We assume that you already know the answer to that s...

Updated 2 years ago by Redon Skikuli

About docs.cloud68.co

General info (FAQs)

Our public /Docs documentation aims to help you get to know how we offer our services and to guid...

Updated 2 years ago by Redon Skikuli

Collabora and/or OnlyOffice

General info (FAQs)

Depending on your package (Starter or Medium+) we provide Nextcloud instances with one of the two...

Updated 2 years ago by Redon Skikuli

Request an instance

On-demand services

If you are interested in an instance that is not listed in our website (full list here: https://c...

Updated 2 years ago by Redon Skikuli

Billing Portal

Billing practices

  (more content to be added)

Updated 2 years ago by Redon Skikuli

Payment methods

Billing practices

What payment methods do you accept? We accept payments via credit/debit cards (via Stripe) and b...

Updated 2 years ago by Redon Skikuli