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Exporting data from Cloud68.co infrastructure
On this page, you can have an overview of how we handle migrations of the instance you have hoste...
Service not available
In case of unplanned disruption of service, we will inform our Subscribers using the following me...
Onboarding procedure
Welcome to the open source side and thank you for choosing our services. We're thrilled to have y...
Offboarding procedure
We appreciate the time you've spent with us, and we're sorry to see that you decided to offboard ...
Nextcloud Encryption with E2EE
After you request E2EE encryption, and we enable it, you can check it under your Personal Setting...
How can I ask for tech support?
Our main communication channel for paying Subscribers is support.cloud68.co. On-boarded Subscrib...
How to add a New User to Nextcloud
To create a new user in Nextcloud follow the steps below.Go to Account by clicking on your profil...
How to create a Nextcloud App Password
When using Nextcloud with Keycloak, Nextcloud does not have a password which sometimes causes iss...
Wordpress integration with Keycloak
WordPress supports Keycloak SSO through free plugins, but they only handle login authentication. ...
Server access
We can grant server access upon request to our support team, but we do not encourage it. In the ...
Discourse plugins
Unlike some platforms like Nextcloud, Discourse doesn't support installing plugins through the we...
How to setup 2FA on Keycloak
Go to your Keycloak Console and Log in with your credentials. Once logged in, go under Account S...
How to change your password on Keycloak
Go to your Keycloak Console and Log in with your credentials.Once logged in, go under Account Sec...
Adding your logo and other visual elements (branding)
Unfortunately, you cannot make branding or visual customisations to your Keycloak instance direct...
List of Add-On Services
All our managed hosting packages of the software listed here have their own packages, which we ha...
Software update frequency
For information about the way we handle software updates, please visit https://docs.cloud68.co/bo...
Is it possible to modify the domain name for my Mastodon server?
Regrettably, you cannot. The domain name of your Mastodon instance plays a crucial role in its op...
Common issues
At the moment, we don't have any significant issue reported from our Subscribers using our suppor...
Software update frequency
For information about the way we handle software updates, please visit https://docs.cloud68.co/bo...
Software update frequency
For information about the way we handle software updates, please visit https://docs.cloud68.co/...