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61 total results found

Scheduled maintenance & software updates

Tech support (FAQs)

In this page, we explain our approach on instance updates from the actual version you are using to a new one. When is an instance updated The approach we have decided to follow for the management of all the instances is to update to major stable releases, un...

Service not available

Tech support (FAQs)

In case of unplanned disruption of service we will notify our Subscribers using the following methods: email directed to the main contact person responsible for the Subscription; Mastodon announcement fosstodon.org/web/accounts/234260; Twitter announcement ...

About docs.cloud68.co

General info (FAQs)

Our public /Docs documentation aims to help you get to know how we offer our services and to guide you on interacting efficiently with our team. We hope that the content published here will make is easier for you to solve any issues you might have. to In addit...

Single Sign On

On-demand services

Single sign-on (SSO) is an authentication scheme that allows a user to log in with a single ID and password to any of several related, yet independent, software systems. True single sign-on allows the user to log in once and access services without re-entering...

Reseller program availability

Reseller program?

At the moment we don't have a reseller program due to the complexities that this approach generates to being GDPR compliant. We will update this page if case we have news about our approach to resellers.  

BigBlueButton

Instances (FAQs)

About the software "BigBlueButton is completely open-source and was created by a community of dedicated developers passionate about helping improve online learning. It is constantly evolving and improving through a dedicated, growing international user and de...

Nextcloud

Instances (FAQs)

Some things that might help you while using your Nextcloud instance. To learn more about our Nextcloud managed hosting service, visit: https://cloud68.co/instances/nextcloud. Manual New Nextcloud user? Here is the user manual that will help you navigate you...

nextcloud
instances

Refunding procedure

Billing practices

Currently, we provide our Subscribers with a 30-days trial to all our instances (Partnerships such as ProtonMail or Deflect are not included). If you are happy with the service and decide to proceed with the renewal of the service, you can proceed with a month...

Approving an offer

Billing practices

Before the trial period ends, you will receive a quote (offer) asking if you would like to upgrade to a paid subscription or not. 1. If you are happy with the service, and you want to upgrade to a paid subscription. You will receive an email with a link to y...

Ketida (previously Editoria)

Instances (FAQs)

About the software Ketida is the modern open source book production platform. It is build to customize streamlined, scalable professional book production workflows using Ketida’s rich web-based tools. Features: ketida.community/features the community: ketid...

Pixelfed

Instances (FAQs)

About the software Pixelfed is a photo sharing and blogging platform and the Fediverse's replacement for Instagram. It has many similarities with  Instagram. You can post images of any aspect ratio, and attribute a caption. Your profile will display thumbnail...

Importing data to Cloud68.co infrastructure

Importing and exporting data

Below you will find the details about our approach to migrating your data to Cloud68.co   Migrating an instance already deployed somewhere else (not in Cloud68.co infrastructure) This is a relatively easy process as long as the data are from the same platfo...

Exporting data from Cloud68.co infrastructure

Importing and exporting data

On this page, you can have an overview of how we handle migrations of the instance you have hosted at Cloud68.co to somewhere else. Offboarding When you want to offboard an instance, you need to open a support ticket from support.cloud68.co. Once we receive ...

Mastodon

Instances (FAQs)

Mastodon is free and open-source software for running self-hosted social networking services. It has microblogging features similar to the Twitter service, which are offered by numerous independently run nodes, known as instances, each with its own code of con...

How to add a new DNS record to your GoDaddy account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. To change the DNS on your GoDaddy account, please follow these steps: Log in to your...

How to add a new DNS record to your Namecheap account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. 1. Login into the account where the domain was purchased. 2. Locate the domain which you wish to a...

How to add a new DNS record to your Hostinger account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. To change the DNS on your Hostiger account, please follow these steps: Log into your Hostinger a...

How to add a new DNS record to your Google Domains account

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for you (our Subscriber) to add a new DNS record to their domain. You can learn more about DNS here. To change the DNS on your Google Domain account, please follow these steps: Log into your Google...

Vaultwarden

Instances (FAQs)

Vaultwarden is an open source password manager and an alternative implementation of the Bitwarden server API written in Rust and compatible with upstream Bitwarden clients*. It is perfect for self-hosted deployment where running the official resource-heavy ser...

What is DNS?

Domain Name System (DNS)

One of the steps needed in order to set up one instance is for the subscriber to add a new DNS record to their domain. What is DNS? The Domain Name System (DNS) is the address book of the Internet. We access information online through domain names, like clou...